Privacy policy

WHO WE ARE
Spookle ("we," "us") operates this online store. Contact: support@spookle.store.

WHAT WE COLLECT
- Info you give us: name, email, shipping and billing address, phone number, and order details.
- Payment info: processed securely by our payment providers. We never see or store your full card number.
- Automatic info: IP address, browser type, device info, and pages visited, collected through cookies and similar tools.

HOW WE USE IT
- To process, ship, and support your orders
- To communicate with you about your order
- To prevent fraud and respond to payment disputes
- To improve our store
- To send marketing emails, only if you opt in. You can unsubscribe anytime.

WHO WE SHARE IT WITH
We only share your info with services needed to run our store, such as our store platform, payment processors, shipping carriers, and email/marketing tools. We never sell your personal information. We may also share information if required by law.

COOKIES
We use cookies to keep the store working, remember your cart, and understand how visitors use the site. You can control cookies in your browser settings or through our cookie banner.

YOUR RIGHTS
Depending on where you live (including the EU/UK under GDPR, California under CCPA, Canada, Australia, and New Zealand), you may have the right to access, correct, delete, or export your personal data, or object to how we use it. Email support@spookle.store to make a request. We'll respond within 30 days.

DATA RETENTION
We keep order records as long as needed for legal, tax, accounting, and dispute purposes, then delete or anonymize them.

SECURITY
We use reasonable safeguards to protect your information, but no online system is 100% secure.

CHILDREN
Our store is not directed at children under 16, and we don't knowingly collect their personal information.

CHANGES
We may update this policy. Changes take effect when posted on this page.